Continental does not remove peanuts from our aircraft for any flight. Our primary concern is the safety of our customers. Given the widespread use of peanut products in the food service industry, we cannot guarantee that our aircraft and food products will be 100% free of peanuts, peanut oils and/or peanut by-products. Consequently, we cannot provide a "peanut free" flight. If you have health considerations, we encourage you to bring your own peanut-free foods onboard your flight.
Alaska Air policy:
Alaska Airlines and Horizon Air acknowledge customer concerns regarding peanut allergies. For this reason, we do not want to create false expectations with regard to the aircraft environment.
* We are unable to guarantee a peanut or allergen-free flight, nor can we prevent other customers from bringing peanuts or products containing peanuts onboard our flights.
* We will make every effort to not serve peanuts in the entire row where an affected traveler is seated, as well as the seats one row directly in front of and behind, creating a "peanut buffer zone."
In order to receive this service, we need the following assistance from a traveler:
o Once a reservation is confirmed, contact Alaska Airlines/Horizon Air Reservations and notify the representative that you are requesting a "peanut buffer zone" for a traveler with a peanut allergy.
o At the departure gate for each flight, please advise the Customer Service Agent that you have requested a "peanut buffer zone."
o As you board the aircraft, please advise the Flight Attendant that you have requested a "peanut buffer zone."
If, for any reason, we are unable to provide a "peanut buffer zone" for a specific flight, Alaska Airlines/Horizon Air will allow the affected traveler and his or her party to change or refund their ticket(s) without a change fee.
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